How do I cancel my service(s)?

To cancel your service, follow these steps:
 Core
  • Go to Services > My Services
My Services
  •  Click on the product you wish to cancel

Services

  • Click Request Cancellation

Request Cancellation

  • Type in your reason for cancellation and select "Cancellation Type: End of Billing".
Cancellation Request


You will no longer be billed for the service again and it will automatically terminate at the end of your billing period. Alternatively you can choose immediate termination if you wish to stop the service instantly before the end of your billing period.
 
Note: You must not have an active invoice for a service to request for cancellation. You must pay for all outstanding dues to be eligible for immediate cancellation. There will be no refunds for voluntary termination of service.
Was this answer helpful?

Also Read

Can I host multiple domain names?

Selected hosting plans can support multiple domain name hosting at no additional cost. Addon...

How do I transfer my domain name to GigaLayer?

If you would like to transfer your domain name to GigaLayer, you will need to do the following:...

What happens if my Domain Name expires?

If your domain name expires, you will have a small grace period to pay for its renewal and keep...

How do I apply promo code to an order on GigaLayer?

A promo code is what you get from us or our partner vendors to apply discount to our products and...

Where Can I Find your Terms of Service?

Our Terms of Service is located at http://gigalayer.com/terms-of-service