Site Builder FAQ

  • How long does it take to build my website using the Sitebuilder?

With our Sitebuilder, you can design and publish your website in just a matter of minutes without writing a single line of code.

  • I can't log in! Help!

You will need to enter the password that you have set up for your account. Click here if you have forgotten your password. If you're still unable to log in, please contact our customer support team.

  • Can I upgrade my package at any time? What would happen during the upgrade?

Yes. You can upgrade your package at any time. Upgrades won't affect the availability of your website but only gives you more features to choose from.

  • Do I need web programming knowledge to use the Sitebuilder?

No. Our Sitebuilder Drag and Drop builder is streamlined so that anyone can use it to build professional websites, even if they have no web programming experience.

  • Can I set-up an e-commerce website on the Sitebuilder?

Yes. All you have to do is to subscribe to our Pro package.

  • Can I use the Trial Plan to Build a website?

Yes! Trial Plan comes with basic features & up to 20 templates for 90 days, no commitment! — all for $0.00

  • Can I change the theme of my website anytime I like?

Yes, you can. we have over 200+ themes you can choose from

  • Can I edit my website from a different Laptop?

Yes, you can all you need is your login details. simply go to gigalayer.com/sitebuilder and click on client area to login.

  • Can I edit my website using my mobile phone?

No! you can only edit your website from a computer browser to give you a better view and editing options.

  • Can I use my hosting account for the Site Builder?

The Site Builder already comes with its host so you won't have to go through the complex Cpanel to configure anything just build and publish with a single button.

  • How do I process my payments?

We have 2 payment gateway options, for now, PayStack and Flutterwave. You can make use of any one of the preinstalled Payment Gateways

  • Can the domain name of my site builder be changed?

Yes! you can get in touch with our customer service team to help you with that

  • Will my website be Mobile Friendly?

Yes! All our templates are responsive which means you can view any website built with the site builder on any platform eg Smart Phones, Tablets, etc

  • How can I add social media icons to my website? 

You will find most of the templates already have social media icons on them, But if you find one that does not you can easily add it by dragging the icon from the top bar to where ever you want it to be on the website

  • What happens after I publish my site?

Your website goes live on your domain

  • When editing an already published website, do my changes take effect immediately?

 Yes! you get to see changes made to your website immediately as you go on

Was this answer helpful?

Also Read

How to Upload Videos

Drag and drop the video icon to your preferred location on the template Select the...

How to Create a Coming Soon Site

Login to your gigalayer site builder mouse over the New/Reset button and click on the change...

How to Create a Contact Form

Click on the form icon    A pop-up box appears as shown below, select your preferred...

How to Upload Logos into Templates

Click on the logo on the selected template Click on the edit button on the top right...

How to Enable / Force SSL Certificates

Click the setting icon on the top right corner of the page Click on settings a pop-up...